Privacy Policy

JOYCAST – PRIVACY POLICY

Last Updated: 16 August 2025

Joycast (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage our services, or communicate with us.

1. Who We Are

Joycast Ltd is registered in England and Wales.

Registered office: [Insert Address]

Company number: [Insert Number]

Email: [Insert Email]

We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

• Contact details: name, email address, phone number, postal address

• Payment information (processed securely by third-party providers; we do not store card details)

• Business and podcast-related information you provide to deliver our services

• Technical data such as IP address, browser type, and website usage (via cookies and analytics)

We only collect the minimum data required to provide our services effectively.

3. How We Use Your Information

We use your personal data to:

• Provide, manage, and deliver our podcast production services

• Process payments and issue invoices

• Communicate with you regarding projects, queries, or updates

• Improve our website and services through analytics

• Comply with legal obligations

We will never sell your personal information to third parties.

4. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract with you

• Compliance with legal obligations

• Our legitimate interests in operating and improving our business

• Your consent (for marketing communications)

5. Sharing Your Information

We may share your personal data with:

• Trusted service providers (e.g., payment processors, hosting providers, cloud storage services)

• Professional advisers (e.g., accountants, legal consultants)

• Authorities where required by law

We ensure that all third parties respect your data and comply with data protection laws.

6. International Transfers

Where personal data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner’s Office.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request erasure of your data where there is no legal reason for us to retain it

• Object to processing based on legitimate interests

• Withdraw consent for marketing communications

• Request restriction of processing

• Request data portability

To exercise these rights, contact us at [Insert Email].

9. Cookies

Our website may use cookies and similar technologies to enhance your experience and analyse site usage. You can manage or disable cookies in your browser settings.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the “Last Updated” date at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact:

Email: [Insert Email]

Address: [Insert Address]